Terms and Conditions

Last Updated: 27 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your use of the website aureon7.co.uk (“Website”, “Aureon”, “we”, “us”, “our”) operated by Aureon Ltd, licensed and regulated by the United Kingdom Gambling Commission (UKGC).

1.2 By registering an account, logging in, or using any services on this Website, you confirm that you have read, understood, and accepted these Terms, our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.

1.3 If you do not agree to any part of these Terms, you must not use the Website or any of its services.

2. Definitions

  • Player / User / You: Any natural person who registers or plays on the Website.
  • Account: Your personal profile created to access our gaming services.
  • Games: All casino, live dealer, and other gambling products offered on the Website.
  • Operator: Aureon Ltd, the company licensed to operate the Website.
  • Bonus: Any promotional offer such as free spins, bonus funds, or other rewards.
  • UKGC: United Kingdom Gambling Commission, the regulatory authority.

3. Eligibility

3.1 You must be at least 18 years old or the minimum legal gambling age in your jurisdiction, whichever is higher, to use our services.

3.2 It is your sole responsibility to ensure that online gambling is legal where you reside.

3.3 Employees of Aureon Ltd, their close relatives, affiliates, and partners are prohibited from registering or playing.

4. Account Registration and Security

4.1 Only one Account per person, household, IP address, or device is permitted.

4.2 You must provide accurate, current, and complete information when registering, including full name, date of birth, address, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activities under your Account.

4.4 We may require identity verification at any time, requesting documents such as a valid passport, driver’s licence, recent utility bill, or proof of payment method, to comply with UKGC regulations and anti-money laundering laws.

4.5 Accounts created with false or misleading information may be suspended or closed, and any winnings forfeited.

5. Deposits and Withdrawals

5.1 Deposits must be made using payment methods registered in your name only.

5.2 Minimum and maximum deposit limits apply; please refer to our Banking page for details.

5.3 We do not charge fees on deposits or withdrawals, though your payment provider may apply charges.

5.4 Withdrawals will, where possible, be processed to the same payment method used for deposits.

5.5 Withdrawal requests are subject to verification checks; we may request documentation before processing.

5.6 We endeavour to process withdrawals promptly but accept no liability for delays caused by third-party payment providers.

6. Account Management

6.1 You are responsible for all activity on your Account.

6.2 Keep your personal details up to date to avoid delays in transactions or verification.

6.3 You may close your Account at any time by contacting Customer Support.

6.4 We reserve the right to suspend, restrict, or close Accounts at our discretion, particularly in cases of suspected fraud, collusion, or breach of these Terms.

6.5 Forgotten passwords can be reset via the Website’s recovery tools or by contacting support.

7. Inactive and Dormant Accounts

7.1 Accounts with no login activity for six consecutive months will be classified as inactive.

7.2 Inactive Accounts may incur a monthly administrative fee deducted from any remaining balance after prior notification.

7.3 Accounts with zero balance may be closed after prolonged inactivity.

7.4 Dormant Accounts can be reactivated by contacting Customer Support.

8. Responsible Gambling

8.1 Aureon is committed to promoting responsible gambling and complies fully with UKGC requirements.

8.2 Tools available include deposit limits, loss limits, session time limits, and self-exclusion options accessible via your Account or by contacting support.

8.3 If you suspect a gambling problem, we encourage you to seek help immediately. For external support, please visit GamCare or the UK Gambling Commission’s website at gamblingcommission.gov.uk.

9. Prohibited Conduct

9.1 You must not engage in any illegal, fraudulent, or abusive behaviour, including but not limited to:

  • Money laundering or financing of terrorism;
  • Use of bots, automated software, or scripts;
  • Cheating, collusion, or manipulation of games;
  • Operating multiple Accounts;
  • Using VPNs or proxies to circumvent geographic restrictions;
  • Sharing your Account or allowing others to play on your behalf.

9.2 We reserve the right to suspend or close Accounts and withhold funds where misconduct is suspected.

10. Bonuses and Promotions

10.1 All bonuses and promotions are subject to specific terms, conditions, and wagering requirements detailed on our Promotions page.

10.2 Abuse of bonuses—including multiple Accounts or collusion—is strictly prohibited.

10.3 We reserve the right to cancel, reclaim, or withhold bonuses and winnings if abuse or technical manipulation is suspected.

10.4 Bonuses and free spins may have expiry dates and game restrictions.

11. Game Fairness and Integrity

11.1 All games are provided by certified suppliers and operate on certified Random Number Generators (RNGs) to ensure fairness.

11.2 We reserve the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these Terms.

12. Liability

12.1 Aureon Ltd accepts no liability for losses or damages arising from use of the Website, including technical failures, delays, or interruptions.

12.2 You play entirely at your own risk. Our maximum liability shall not exceed the amount of your most recent deposit.

12.3 We are not responsible for the content or security of third-party websites linked from our Website.

13. Privacy and Data Protection

13.1 Your personal data is processed in accordance with our Privacy Policy, which complies with the UK Data Protection Act 2018 and GDPR.

13.2 We implement robust technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

13.3 For full details, please review our Privacy Policy.

14. Intellectual Property

14.1 All content on this Website, including text, graphics, logos, and software, is owned by Aureon Ltd or its licensors.

14.2 No content may be copied, reproduced, distributed, or modified without our prior written consent.

15. Complaints and Dispute Resolution

15.1 If you have a complaint, please contact our Customer Support team for resolution.

15.2 We aim to resolve disputes fairly and promptly.

15.3 If you remain dissatisfied, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) provider approved by the UKGC.

15.4 All complaints must be submitted in writing via email or postal service.

16. Changes to Terms

16.1 We reserve the right to amend these Terms at any time.

16.2 Material changes will be communicated via email or prominent Website notices.

16.3 Continued use of the Website after notification constitutes acceptance of the updated Terms.

16.4 You should review these Terms regularly to stay informed of any changes.

17. Contact Information

If you have any questions, require assistance, or wish to exercise your rights under these Terms, please contact us:

By registering an Account and using Aureon7.co.uk, you confirm that you have read, understood, and agreed to these Terms and Conditions.